OHCHR Accountability and Remedy Project III: Enhancing effectiveness of non-State-based grievance mechanisms in cases of business-related human rights abuse

On 6 July 2018, the Human Rights Council adopted resolution 38/13 by consensus, which welcomed the work of OHCHR on improving accountability and access to remedy for victims of business-related human rights abuse, and requested OHCHR to continue its work in this area and enter a third phase of the Accountability and Remedy Project (ARP III), specifically:

“to identify and analyse challenges, opportunities, best practices and lessons learned with regard to non-state-based grievance mechanisms that are relevant for the respect by business enterprises for human rights, . . . and to submit a report thereon to be considered by the Human Rights Council at the 44th session.” (OP 9)

The Office of the High Commissioner for Human Rights began its work in furtherance of this mandate by developing a paper that:

i. provides a preliminary assessment of current practices and challenges with respect to the use of non-State-based grievance mechanisms as a way of enhancing access to remedy in cases of business-related harms, and

ii. identifies the scope, work streams and preliminary programme of work for the implementation of ARP III.

In November 2018, OHCHR posted an Open Process Questionnaire (available in English, French, and Spanish), which may be completed by anyone who has knowledge of and/or experience with non-State-based grievance mechanisms. Questionnaires targeted to different stakeholders were released in February 2019 and are available below. The deadline for responses is 30 April 2019.

The Office is currently undertaking substantive work on ARP III in accordance with the mandate of resolution 38/13 and the above-mentioned paper. Updated information and documents related to ARP III will be posted on this webpage as they become available. For any questions or comments regarding the ARP III work, please contact business-access2remedy@ohchr.org.


We encourage respondents to answer questionnaires using the online forms; however, for those who prefer to email their responses, a Word version of each questionnaire is available below, which can be emailed to business-access2remedy@ohchr.org when completed. The deadline for all responses is 30 April 2019.

Key resources